Returns & Cancellations

RETURNS

 

We follow a no return policy since we work on made to order basis. 

However, returns might be possible in case the received product is damaged or not as per order.

Every item is dispatched after a thorough quality check and the chances of receiving a damaged product are very unlikely. However, we cannot guarantee how the package is handled at the time of delivery. If you receive an item that appears to have been tampered with or damaged please send us photographs of the same as soon as you receive the product (Preferably take a video while opening the product). We will try our best to replace the item or full amount will be refunded. 

Products bought on sale, discounted prices or gift vouchers are not eligible for returns. However, products are eligible for size exchanges depending on the availability of the item.

You may contact us through our email at tffstoreonline@gmail.com or WhatsApp us on (+91) 9152736080. 

 

CANCELLATIONS

If you wish to cancel your order, please inform us within the first 48 hours of placing the order. To cancel your order you can reach us directly at tffstoreonline@gmail.com. Once the order has been cancelled, the refund process shall be initiated.